Return Policy

What is your return policy? 

We stand behind our products! 
We think you're going to love your SNEAKMASK products. However, if you aren't completely satisfied with your purchase, you can return your physical item(s) within 30 days of purchase. 

How do I submit a return request?

To submit a return request, simply email us at support@sneakmask.com and let us know why you are requesting a refund. We will give you additional information about how to package the product and where to send it from there.

The fastest way to ensure you are refunded quickly is to send us the receipt of return shipping, showing the charge paid and the tracking number.
That way we don't have to wait for the return to arrive at our warehouse and it be checked that it is yours.

To be eligible for a return, your physical item MUST be in its original condition and returned without:
Signs of wear or improper care
 Damage, deterioration, or other marks
Missing components or parts  

SNEAKMASK monitors return activity for abuse and reserves the right to limit returns. All returns are subject to validation and approval at SNEAKMASK's sole discretion.

Returns are refunded to the original payment method (original shipping costs are not refunded). Please send us proof of return shipment (a tracking number or shipping receipt will be to expedite your refund.